Shipping Policy

Shipping

Effective Date: 01/01/2024

At TheBuzzShield, we aim to provide a seamless and reliable shopping experience for our customers across Australia. Below, you'll find details regarding our shipping process, delivery timeframes, and any associated costs.

Shipping Within Australia

We are pleased to offer shipping across Australia for all products except for those fulfilled through Printful. Orders are dispatched from our Australian warehouse and delivered via trusted courier partners.

Shipping Timeframes

Standard Shipping: Orders are typically processed and dispatched within [X] business days. Delivery times vary depending on your location but are generally between [X-X] business days after dispatch.
Express Shipping: If you opt for express shipping, your order will be prioritised and delivered within [X-X] business days after dispatch.

Please note that these timeframes are estimates and may vary due to unforeseen circumstances, such as public holidays or courier delays.

Shipping Costs

Standard Shipping: Free shipping for orders over $[X]. For orders under $[X], a flat shipping rate of $[X] applies.
Express Shipping: A flat rate of $[X] applies for express shipping across Australia.
Printful Items: Products fulfilled by Printful are shipped separately and may incur additional shipping charges, which will be displayed at checkout. Printful items may also have different delivery times.

Printful Fulfilled Items

Certain items in our store are fulfilled and shipped by Printful, a third-party supplier. These products are shipped directly from Printful’s international warehouses, and as a result:

Printful items may take longer to arrive compared to products shipped from our Australian warehouse.
Shipping costs and delivery times for Printful items will be displayed during the checkout process.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking information. You can track your shipment using the tracking link provided in the email.

Delivery Delays

While we strive to meet our estimated delivery times, occasional delays may occur due to factors beyond our control, such as natural disasters, courier issues, or public holidays. We will notify you as soon as possible if we become aware of any delays.

Incorrect Address or Unsuccessful Deliveries

Please ensure that your shipping address is correct when placing your order. If an order is returned to us due to an incorrect address or unsuccessful delivery attempts, we may charge additional shipping fees to resend the order.

International Shipping

At this time, we do not offer international shipping for products dispatched from Australia. However, Printful-fulfilled items can be shipped internationally. International shipping costs and delivery times for Printful items will be displayed at checkout.

Changes to This Policy

We reserve the right to modify this Shipping Policy at any time. Any changes will be posted on this page and take effect immediately. We encourage you to review this policy periodically for any updates.

If you have any questions or concerns about your shipment, please contact us at:

Email: support@thebuzzshield.com.au
Phone: +61411926062
Location: Perth, WA